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Cancellations and Refunds

In the event you cancel your service, you will be charged in full for the entire month in which you canceled your service. If you pre-paid for service, no refund will be given for any un-used time. For example, if you signed up for a year, and used 6 months, you will not receive a refund for the un-used 6 months. Any reseller accounts are the responsibility of the reseller and not Real Web Host. No refunds will be given for these type accounts. Account cancellations for accounts with a negative balance will be passed on to collections, and all services rendered to the party with the negative balance will be terminated, including domain registrations. Refunds will not be given for any reason in the case of account non-use, misuse, or abuse. This could include spamming, phishing, or abusive remarks torwards our company and staff.

Refunds will not be given on domain registration fees. There is a $50 administrative fee for any illegitimate chargebacks placed against us. Any illegitimate chargebacks or threatened illegitimate chargebacks are grounds for immediate account cancellation.